Privacy Policy

Privacy & Data Protection Policy – Photodonald

At Photodonald, protecting your privacy and personal data is our paramount commitment. This Privacy & Data Protection Policy details precisely how we collect, process, utilize, and secure your information when you access or use our services on photodonald.com. By interacting with our website, you acknowledge and consent to the data practices described herein.

1. Information We Collect

Data Voluntarily Provided by You

When you engage with our platform—such as registering an account, making a purchase, subscribing to marketing communications, or contacting us for support—you may explicitly provide us with:

• Identity Information: Your full name.
• Contact Details: Email address (support@photodonald.com), phone number, billing address, and shipping address (316 Palm St, Pueblo, CO 81003, United States).
• Transaction Data: Payment method specifics (which are securely handled and tokenized solely by certified third-party payment processors like PayPal or major credit card gateways).
• User Preferences: Optional notes or specified communication preferences.

Data Automatically Collected

We automatically collect certain technical and usage information from your device when you browse photodonald.com:

• Network Information: Your IP address, browser type, and operating system details.
• Browsing Activity: Referring web pages, internal site navigation paths, and precise timestamps of visits.
• Device Identification: The specific device type used to access our site.

We employ cookies and similar tracking technologies to enhance site functionality and tailor your shopping experience. You retain the ability to manage or disable these tracking tools directly through your individual browser settings.

2. How We Utilize Your Personal Information

Your collected data is used exclusively for legitimate, efficient business operations and comprehensive service delivery, including:

• Order Fulfillment: Processing transactions, arranging product shipping, and managing all related logistics.
• Communication: Responding to customer inquiries and providing essential customer service.
• Personalization: Customizing website content and refining product recommendations specifically for you.
• Marketing: Sending targeted promotional emails and updates (only when provided with your explicit consent).
• Security: Continuously monitoring our systems for fraudulent activity and ensuring overall platform integrity.

3. Sharing and Disclosure of Your Information

Photodonald strictly confirms that we do not sell or rent your personal data to external third parties for their independent marketing use. Data may be shared only under the following circumstances:

• Essential Service Providers: Data is shared with partners critical for core business functions, such as payment processors, warehousing and shipping carriers (UPS, FedEx, USPS), and technical support. These parties are contractually obligated to uphold strict data confidentiality.
• Legal Requirements: If mandated by law, government bodies, or valid legal process, we may disclose information as legally required.
• With Consent: Any data sharing outside of the purposes explicitly listed above will only occur with your explicit, informed consent.

4. Your Data Protection Rights

You maintain comprehensive control over your personal information and have the inherent right to:

• Access and Update: Review and request the correction of the personal data associated with your account.
• Opt-out: Withdraw consent from marketing communications at any time via the unsubscribe link provided in every email.
• Deletion: Request the permanent removal or restriction of your personal data, subject to any overriding legal limitations.

To formally exercise any of these rights, please submit a detailed request via email to support@photodonald.com.

5. Data Security Measures

We employ robust, industry-standard technical and organizational security measures, including SSL encryption, secure servers, and strict internal access controls, to protect your data from unauthorized access, accidental loss, or misuse. While we strive for maximum security, no electronic transmission or data storage method can guarantee absolute, infallible security.

6. Children’s Privacy

Photodonald is designed and intended for users who are 16 years of age or older. We do not knowingly collect personal data from children under the age of 16. If we become aware that we have inadvertently received personal data from a minor, we will take immediate steps to delete that information.

7. Contact Information

If you have questions about this policy or how your data is handled, please contact our data privacy coordinator:

• Store Name: Photodonald
• Website: photodonald.com
• Email: support@photodonald.com
• Address: 316 Palm St, Pueblo, CO 81003, United States
• Customer Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)